Privacy Policy

Introduction

AI Soyuz Inc. ("we," "us," or "our") is a Delaware corporation providing AI-powered agents and automation services. We are committed to being transparent about how we handle information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information through our website and services.

Our services are intended for businesses and professionals (B2B) and are directed to a global audience.

Information we collect

We collect information that you provide to us directly and information that is generated automatically when you visit our website.

• Contact details: When you submit forms on our website, we may collect your name, phone number, email address, company name (if provided), and the content of your message.
• Call booking information: If you book a demo or introductory call, we collect your name, phone number, email address, company name (if provided), the selected date and time, and any optional notes you provide.
• Technical and usage data: We automatically collect basic technical information, such as your IP address, browser type, and device information.
• Communications: We maintain records of your communications with us, including email correspondence.

How we use information

We use the information we collect for the following purposes:

• To provide and maintain our services;
• To respond to your inquiries and fulfill your requests;
• To schedule and conduct introductory calls and demos;
• To analyze website usage and improve our website content and outreach;
• To comply with legal obligations and protect our legal rights.

How we share information

We do not sell your personal data. We do not run third-party advertising networks or engage in behavioral advertising or data brokerage.

We may share your information with service providers who perform functions on our behalf, as described in the following section. We may also disclose information to the extent applicable and where required by applicable law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Third-party service providers

We use various third-party service providers to help us deliver our services. These providers act as service providers or subprocessors and may process personal data on our behalf:

• Infrastructure & delivery: Google Cloud Platform (GCP), Railway (Cloud hosting and compute); Cloudflare (Content delivery and DNS).
• Analytics: Plausible Analytics (privacy-focused, cookie-light website analytics).
• Communications: Google (Gmail for email delivery).
• Scheduling & meetings: Google Calendar (Scheduling); Google Meet and Zoom (Video conferencing).
• Payments & billing: Stripe (Payment processing and invoicing).

International data transfers

We are based in the United States. Information we collect may be transferred to, and processed in, the United States and other countries where our service providers operate. By using our website and services, you acknowledge that your information may be transferred to jurisdictions that may have different data protection laws than your own.

Data retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Security measures

We implement reasonable technical and organizational measures designed to protect the information we collect. However, no security measure is perfect, and we cannot guarantee the absolute security of your information.

User rights under applicable laws

Users may have rights under local data protection laws regarding their personal information. These rights vary by jurisdiction and may include the right to access, correct, or delete personal information we hold about you. To the extent applicable, we will facilitate the exercise of these rights in accordance with the law that applies to you.

Cookies and analytics

We use Plausible Analytics to understand how visitors interact with our website. Plausible is a privacy-focused analytics tool that does not use cookies and does not collect personal data that can be used to identify individuals.

Children's privacy

We do not knowingly collect personal data from children under the age of 18. Our website and services are directed to businesses and professionals.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top.